Terms of Service

By using the Service, you agree to these Terms and our Privacy Policy. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization.

• You must be at least 16 years old and able to form a binding contract.
• You are responsible for all activity under your account and for keeping credentials secure.
• Provide accurate information and keep it up to date.

• No illegal activity, malware, scraping without permission, or attempts to bypass security.
• No misuse of webhooks/APIs or interference with the Service's normal operation.
• Respect third-party platform terms (e.g., Slack, Meta, Google) when you connect them.

• Our IP: We (or our licensors) own all rights in the Service, including software, branding, and generated outputs. These Terms do not grant you any rights except a limited license to use the Service.
• Your IP: You retain ownership of Customer Data and any content you create. You grant us a license to use it to provide the Service.
• Feedback: If you provide feedback or suggestions, we may use them without restriction or compensation.

We may offer preview/beta features. They are provided "as is", may change or be withdrawn, and may have additional terms.

• Paid plans (if applicable) are billed in advance per billing cycle; fees are non-refundable unless required by law.
• Prices may change with reasonable notice for the next term.
• You are responsible for applicable taxes, excluding our income taxes.

We may modify, add, or remove features. If a change materially reduces core functionality, we will use reasonable efforts to notify you in advance.

• You may stop using the Service at any time. To delete your account or export your data, contact us at hello@cresva.ai.
• We may suspend or terminate access for breach, risk to the Service, legal requirements, or non-payment (if applicable).
• Upon termination, your right to use the Service ends, but sections that by nature should survive will continue to apply.

Each party may access non-public information of the other ("Confidential Information"). The receiving party will use it only to perform under these Terms and protect it with reasonable care. Exclusions include information that is public, independently developed, or rightfully received without confidentiality obligations.

You will comply with applicable laws, including anti-bribery, sanctions, and export control laws. You will not use the Service in embargoed countries or by prohibited parties.

The Service is provided "as is" and "as available". We disclaim all warranties, express or implied (including merchantability, fitness for a particular purpose, and non-infringement). We do not warrant that the Service will be uninterrupted or error-free.

To the fullest extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential, or punitive damages, or lost profits, even if advised of the possibility. Each party's aggregate liability for claims arising out of or relating to the Service will not exceed the greater of (a) the amounts paid by you to us in the 12 months before the claim, or (b) USD $100 for free tiers.

You will defend, indemnify, and hold us harmless from third-party claims arising from your unlawful use of the Service or violation of these Terms, excluding our willful misconduct.

These Terms are governed by the laws of the State of Delaware, USA, excluding conflict-of-laws rules. Disputes will be resolved in the state or federal courts located in Wilmington, Delaware, and the parties consent to personal jurisdiction there. The U.N. Convention on Contracts for the International Sale of Goods does not apply.

• Entire agreement. These Terms and referenced policies are the entire agreement.
• Severability. If a provision is unenforceable, the rest remains in effect.
• Assignment. You may not assign without our consent; we may assign in connection with a merger or sale.
• Notices. We may notify you via the Service or email. Update your contact details to receive notices.